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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hope Henley

April 15, 2025

5  out of  5
rating by Hope Henley
"Max Biberdorf at Creighton Smith State Farm Insurance in Sioux Falls, SD has provided me with excellent customer service for my auto insurance policy. At 68 years old, I have never experienced the high degree of care and respect that Max has provided to me. Beyond the significant savings that I enjoy on my auto insurance policy, Max has really gone the extra mile to make me feel genuinely valued and honored, and confident that my needs are well-met. Max is highly professional, competent, helpful and friendly. I highly recommend him!"
We responded:
"We appreciate your review! "
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Barb Oberly

April 12, 2025

5  out of  5
rating by Barb Oberly
"Creighton Smith has done a fantastic job for us. He called us, set up meeting, and went over details with us. He has personally tailored our insurance so that it works for us. His concern, knowledge, and professionalism is greatly appreciated."
We responded:
"We appreciate your review! We truly enjoy connecting with our customers and are pleased to hear that you found our meeting valuable. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nancy Tripp

April 7, 2025

5  out of  5
rating by Nancy Tripp
"Great service! Very helpful & easy to work with. All my insurance needs were met in 1 quick phone call!"
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Chloe Jackson

April 4, 2025

5  out of  5
rating by Chloe Jackson
"Fast and very helpful!"
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Donna Johnson

April 3, 2025

5  out of  5
rating by Donna Johnson
"You did great Max!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cho Poe

March 31, 2025

5  out of  5
rating by Cho Poe
"This is a great deal."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amanda Wiltse

March 31, 2025

5  out of  5
rating by Amanda Wiltse
"Kristi M. is a wonderful agent who made the entire process of switching insurance incredibly smooth. She answered all of my questions and helped me secure a lower price for my car and home insurance. Thank you!"
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Lisa Hartzler

March 29, 2025

5  out of  5
rating by Lisa Hartzler
"Wonderful! Donovan was very helpful and took care of all my needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James

March 28, 2025

5  out of  5
rating by James
"Creighton Smiths team was super helpful and kind they were able to save me money and cancel my old policy and get me refunded for my old one! highly recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dave Kinner

March 28, 2025

5  out of  5
rating by Dave Kinner
"Mary was very courteous and helpful in updating my policy. 👍"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kathy Knutson

March 27, 2025

5  out of  5
rating by Kathy Knutson
"Max was very helpful is helping me save money on both my car and homeowners insurance. Very polite and nice. I would recommend Creighton State Farm to everyone"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jay Tripp

March 27, 2025

5  out of  5
rating by Jay Tripp
"Donavon reached out to see what current coverage we had on our vehicles, camper, and property. He then politely asked if we would be comfortable with him checking to see if he would be able to run some numbers and possibly save us any money by going through him as an agent. I’ve been with the same agent for almost 30 years, but we are getting things together to have him look into it for us. Why? Because he simply called and asked for an opportunity to earn our business….no pressure….no feeling of being “sold”…..just an opportunity to compare his products with what we have now. Regardless which direction we decide to go, I would highly advise you allow Donavon the opportunity to at least look into your current coverage to make sure you have everything you need and that it makes sense for you and your family."
We responded:
"Thank you for your 5-star review! I'm thankful to hear about your experience with Donavon. He focuses on customer needs and that's what drives his results."
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Val Goldhammer

March 27, 2025

5  out of  5
rating by Val Goldhammer
"Switching to State Farm was one of the best decision I've ever made! The agents are kind, knowledgeable, and always ready to help. They make everything simple and stress free, from setting up a policy to answering any questions. Donavon was one of their agents I spoke with and he was absolutely amazing to me, If you want great service and reliable coverage, I HIGHLY recommend them!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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paige Zinnel

March 27, 2025

5  out of  5
rating by paige Zinnel
"Donavon was very respectful at answering all of my questions and very patient with me and answered my questions in a timely manner."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Donavon. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mary Klanderud

March 27, 2025

5  out of  5
rating by Mary Klanderud
"I’ve had nothing but amazing customer service during my tenure with Creighton Smith State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Denise Mccord

March 27, 2025

5  out of  5
rating by Denise Mccord
"Kristi and State Farm have been the best since I moved to SD. I was with State Farm in Helena MT and Mike Miller set a high bar for customer service. Kristi has been just fantastic and made my move less stressful and very easy. Thank you Kristi"
We responded:
"Thank you for your 5-star review! It was so nice to meet with you. My State Farm team and I are happy to be your good neighbor!"
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Mason Temme

March 26, 2025

5  out of  5
rating by Mason Temme
"Very helpful and easy to talk to. Had good explanations for all of my questions!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jacquelyn Henderson

March 25, 2025

5  out of  5
rating by Jacquelyn Henderson
"I just transferred my auto and rental insurance to State Farm. My new insurance agent Max was very informative, helpful, and patient. He answered many questions I had. I very much enjoyed our conversation during the time in his office. FIVE STARS indeed!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jake Otto

March 24, 2025

5  out of  5
rating by Jake Otto
"Got right on the issues I was having. Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Barry Kelly

March 22, 2025

5  out of  5
rating by Barry Kelly
"Kristi was on point and knowledgeable about every situation I presented to her so I could get the proper insurance that we needed. She did not try to “over sell” and made sure I was informed while quoting a very competitive rate. Very satisfied!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Kristi does a great job of making things SIMPLE. We look forward to continuing to support your insurance needs."
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John Wooldridge

March 22, 2025

5  out of  5
rating by John Wooldridge
"Working with Kristi was amazing. Her expertise along with the knowledge she has with insurance and the ability to explain everything in detail without getting lost in the process was incredible. I appreciate everything she has done for me without breaking me in the process. Meaning I am saving money instead of wasting it. Thanks Kristi"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eric Fowler

March 21, 2025

5  out of  5
rating by Eric Fowler
"Good service great great quality"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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April Steckel

March 20, 2025

5  out of  5
rating by April Steckel
"Great person to work with"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kyle Hart

March 19, 2025

5  out of  5
rating by Kyle Hart
"Person I talked to was super chill and helpful. Resolved my question in a very timely manner! Thanks Max."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Pete Simpson

March 14, 2025

5  out of  5
rating by Pete Simpson
"Donavan did a great job and lowered my premiums by a significant amount. He was very helpful in the process and they take care of cancelling your old policy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"